Incident Response
Rapid containment, eradication, and recovery when it matters most.
Overview
When you suspect or confirm a breach, minutes matter. Our Incident Response team follows a proven containment-first methodology to stop active threats, then works through eradication and recovery while preserving evidence for root-cause analysis. Retainer clients get guaranteed response SLAs and a pre-negotiated rate, removing friction at the moment it matters most.
Business Benefits
- Guaranteed response SLA for retainer clients, 24/7/365
- Containment-first methodology minimizes business disruption and further data loss
- Coordinated communication support for executives, legal, and regulators
- Seamless handoff to digital forensics and threat hunting as needed
- Post-incident lessons-learned report to close the root cause permanently
By the Numbers
< 2 hours
Retainer response SLA
< 8 hours
Avg. time to containment
120+
Incidents handled annually
Our Process & Methodology
- 1
Triage & Activation
Our incident commander is activated within minutes of your call, assessing severity and mobilizing the right specialists.
- 2
Containment
We isolate affected systems and cut off attacker access while preserving evidence for later analysis.
- 3
Eradication
Malware, persistence mechanisms, and attacker footholds are fully removed from the environment.
- 4
Recovery
Systems are restored to normal operation with validation that the threat has been fully eliminated.
- 5
Lessons Learned
A post-incident review identifies root cause and delivers a hardening roadmap to prevent recurrence.
Methodology & Standards
Tools We Use
Deliverables
- • Real-time incident status updates during the engagement
- • Containment and eradication action log
- • Post-incident root-cause and lessons-learned report
- • Executive and regulatory notification support
Industries We Serve
Frequently Asked Questions
Ready to strengthen your incident response posture?
Talk to a Brangus IT engineer about how this service applies to your specific environment.